February 10, 2011

Rolling on Traffic Stop Signs

I hate getting traffic tickets; it's not that I don't want to be a safe driver, there are just a lot of usability issues with driving. Driving is a great example where very often the user is not at fault.

Case in point: the 2 times I've gotten a speeding ticket were both unintentional; on one of these tickets, I even had my then 50+ year old mom look out for the speed limit sign with me. I remember being on the empty, many lane highway, car set on cruise, yet not being able to spot a speed limit sign. At one point of the search, I thought I saw a sign though I missed it as I was trying to watch where I was going ahead of me and also trying to catch the small blurred numbers on the sign at the far right.
Er, Fitt's law right? My eyes were trying to focus on 2 things ~90' apart, plus the emotional stress of trying to drive in a highway with 2 family members I wanted to ensure the safety of and all my packed stuff crowded high around them as I make the long distance drive from upstate NY to Pittsburgh.


Recently, I got another ticket for "rolling" on a stop sign. I know, it should just be ingrained in me to stop completely at a stop sign and I am at fault here, though wouldn't it be nice and helpful if there was more of an incentive around stopping at a stop sign?

Before I sound too disagreeable, I marvel in a lot of the great tricks used by the transportation system to make driving safer -- the sloped highways in LA make the steering wheel turn mostly on itself, the intricate but often very sensible reasons to exiting and entering a freeway -- i.e. the extra lane to pad the incoming traffic, to name a few.

And since it seems I cannot hope for autonomous vehicles just yet -- including the lack of a good business case: the insurance cost of a car failing may not work in the American capitalist system whereas the technology may be sustainable in more socialist and communist countries -- I suppose it would be more productive to dream about how to improve the rolling-on-a-stop-sign phenomena.


The first thought that came to mind was using a blinking red light instead of the stop signs. They personally are more effective to me because they remind me of the traffic lights where I am consistently reminded of the consequences of not stopping at a red light -- the possibility of hitting oncoming traffic from the other direction.  The downside to this is we may overuse the red light signal and drivers will learn to dismiss a blinking red light as a lot do now with stop signs. Without additional studies, I cannot be certain that learned dismissal may not be an issue, though my intuition is to not overuse a very important, life saving signal.

Another method then, though negatively rewarding, is to threaten drivers with the camera flash. If drivers know that  cameras are installed in all intersections, including stop signed intersections, perhaps this would motivate drivers to truly stop. There's something personally less stressful about an 'objective' computer telling me that I did something wrong than a policeman flashing his roof lights and confronting me with my mistake. I assume the traffic computers are rational and hence can admit my fault more easily than having an urge to argue with another 'subjective' human being that no sir, I did indeed 'stop' enough to know it was safe to move onward.

In any case, the transportation space always intrigues me. There are so many fun usability challenges to optimize for! This could be a full semester project which the under budget government could fund in the academia and surely come up with, in a short period of time, many great ideas.


February 5, 2011

DIY Red Envelopes

We're heading to a Lunar New Year party tomorrow and what do you know, we don't have red envelopes and we're in the US; I can't just go to the neighborhood convenient store and pick up a pack. So what do I do? Look through my hoard of craft material from all sorts of resources I've collected from and make my very own!

I scrounged out exactly 2 sheets of red packing tissue paper, folded them ~6 times and ended up with wintered - red envelopes, aka, red envelopes that appear to be wearing a winter red fluffy thick jacket! At least the fragile tissue paper seems less fragile now with all its layers. Very appropriate for this year's chilly winter. ;)

Hope the kids will love them!
 

I was also going to calligraphy the writing but alas, it's been too long since my last calligraphy class... I spy a kitty paw, do you? :)

February 2, 2011

Cooper Design Challenge

I took a stab at Cooper's Design Challenge and it was pretty fun! I was especially excited about Part 2 - designing a tourist service in popular tourist destinations. I also found it a bit more challenging since Part 1, on the other hand, was to redesign the Insert/Format table ribbon feature in Microsoft Word. I being very familiar with the feature, having worked on Ribbon Hero -- a concept test at Office Labs seeing whether we can use games to help people learn about features in the Office ribbon to increase their productivity -- and just using the Office suite probably more frequently than some people, Part 1 one was a lot more 'straight forward'.

The recommended number of hours to spend on the exercises was 1 and 2 hours respectively. LocalGuide also had a 60+ page interviews which I only went through 3 interviews. The interviews were really interesting though! If you're into reading about what people do when they travel, it's pretty insightful. I forgot about the people who traveled with children and I wasn't sure whether tour books were still popular among people -- I love tour books myself, embarrassingly, especially the ones with a ton of pictures :)

My design for the LocalGuide was purposefully unrealistic. I came to a form factor that just excited me and have been wanting to design for awhile so I just took a stab at it. There are a lot of issues that I didn't resolve at the end of the exercise and perhaps I will resolve as days go by and they haunt me in my dreams ;)

Here's the instructions to the design challenge: Cooper Design Challenge
Click for the slideshow of my design process:

January 28, 2011

Alarm clock app design update

I did it again; just the other day, I set my alarm clock and didn't realize I hadn't switched the PM to AM!
To prevent that, I would've added a simple pictorial background in the built-in win phone 7 alarm app as a hard-to-not-miss visual indicator for the time of the day the alarm is set to. Easy!
 

And while we're at it, I don't like the tedious number scroll on the win phone 7.  And instead of bringing up the bulky keypad, why can't I just scribble the numbers in the huge touch device like the old palms and have the app interpret my handwriting? Faster!
 

Just fingering the letter 'A' should auto input 'AM' and vice versa.

The above design would not be easy to visualize mid day.  It would probably require this other layout. Reminds me of these old clocks I loved and we had around the house growing up. (the 2 o'clock probably needs to be tilted to the right more ;))
 

I'm loving the low fidelity finger painting mobile device app! :D

January 19, 2011

Usability of the Award Winning Pill Bottle

Although this award winning pill bottle makes the text more readable and one does not need to rotate the bottle to read the instructions, a downside I just observed was that while I was opening the bottle, I was also holding the bottle in the orientation of the text which meant as I got the cap off, pills spilled out from the bottle!  I wonder how many more pills get disposed because they fell on the floor.  How would I have designed the pill bottle differently?

(I recently cut myself so I got these infection prevention pills :) )

back of the napkin crude drawings on a free finger painting app on my mobile device :)
1 idea of many not explored:
Perhaps the medicine bottle should have a bigger base so the label is still oriented correctly; the tip is rounded so the bottle can't be placed upside down and hence keeps the orientation correct.

 

When patient wants to get a pill, s/he will have to explicitly turn it upside down, hence not accidentally spill pills, and catch one in the spherical cap!

The spherical cap is probably not very ergonomic though, especially for older seniors with weaker hand grip, here's another alternative with a sleeker cap which flows with the shape of the main body of the bottle:


Bonus character I drew yesterday when I first downloaded the app and was trying it out ;)

January 18, 2011

Can Media be more Ubiquitous, Cheap, and Lightweight?

Inspired by this post from fastcodesign, "Can Media be more Ubiquitous Yet Less Invasive? Dentsu and Berg Show How", I would like to do a few quick ideation in the near future on what else might be great "surfaces" to print designs on.

In their video, I love the following examples:
I could see how searching through images while listening to an audio only piece could help cement my memory on the talk with these visual cues.

"Print is cheap and using the receipt as a reading surface"
Today, receipts are used to print coupons and links to provide feedback to the people who had serviced us today.  Paper coupons aren't enough incentive for me and the survey on the receipt has also lost its cool factor on me.  Markets do know our likes and dislikes from that we shop, perhaps they can deduce what types of information on the receipt would interest us and also be a win-win for the shop...
"You like technology news? Well, this week's "Popular Science" features so and so awesome articles."  Me: "Oh la la, intriguing. Let me go back to the shop and pick up this week's Popular Science".
Or, why would I look back at the receipt in the first place?  I tend to look at the receipt to verify the charges are accurate.  Perhaps shops could sell me financial services on how else to save money. Geico: "5 minutes can save you $5,000 in your next car insurance bill!" Customer: "Oh yes, I do need to find ways to save money, I should switch to Geico..."

I love the idea of embracing your fans by showing them off on the receipt for everyone to see.  Announce the current mayor of the shop and celebrate!

January 17, 2011

Hospital UX

I think i had a 15 min crush on my hand surgeon.
I sliced the top of my pinky off on Sunday  traumatizing.
Doctor's bed side manners = amazing Hospital UX.

Apparently doctors with amazing bed side manners also get sued less even though they may have performed just as many errors in practice.